How travel brands can activate first-party data - Travel needs to learned to use first-party data in sophisticated ways to create a personalized, seamless customer experience.
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Fast Company: The most innovative travel & hospitality companies of 2023 - From Airbnb to Atlas Obscura, the most innovative travel companies of 2023 are ‘anticipating the changing desires of travelers’.
Mar 13, 2023 • Travel
What is hotel status match and which hotels offer it? - Status match is a tool hotel loyalty programs use in order to snag frequent travelers from competing hotels.
Mar 27, 2023 • Hospitality
Marriott CEO on leading in a changing world - Anthony Capuano has learned to believe that business leaders from any industry must remain intellectually curious if they want to be successful.
Mar 31, 2023 •
OTAs Q1 marketing spending shows wide variance - Along with spending a far smaller percentage of its revenue on marketing, Airbnb called out different strategic goals than both Booking.com and Expedia.
Jun 7, 2023 • Hospitality
HotelSlash, the newest player in the price-hacking travel game - The creators of a popular discount car rental booking platform are taking a crack at doing something similar with hotels - a members-only version, that is.
Jun 9, 2023 • Hospitality
Room to Reward: using empty hotel rooms for the greater good - The charity Room to Reward works with the hotel industry to utilise un-booked hotel rooms and reward communities across the UK.
Jun 27, 2023 • Hospitality
Los Angeles-area hotel workers strike over wages, housing - The labor dispute comes during the July Fourth holiday weekend as Southern California's busy summer travel season goes into high swing.
Jul 3, 2023 • Hospitality
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