From visibility to selection in AI-driven hotel discovery - Hotels must compete to be selected, not just listed, in AI-driven discovery.
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Consumers want AI to help them plan travel, not book it for them, new research finds - Industry research shows commerce media racing to be visible inside AI recommendations — even as consumers draw a line at letting AI buy.
Jun 15, 2026 • Hospitality
American Express paid $700 million for a booking platform it isn't buying for the bookings - Resy, Tock, and now TheFork — the card network is assembling a dining discovery layer, and the buyer, not the seller, is the part worth watching if you sell rooms.
Jun 16, 2026 • Hospitality
Are Tripadvisor and Trivago outliers? - Travel metasearch sites fell considerably short of pre-pandemic 2019 revenue levels in 2022.
Feb 22, 2023 • Travel
Booking.com becomes MLB's official online travel partner - OTA inks deal with MLB, making it easier for everyone to book Baseball-inspired trips across the U.S..
Mar 24, 2023 • Hospitality
Marriott launches “affordable midscale extended stay brand” - The company has become the latest major hotel group to announce plans for a new extended stay concept.
Jun 6, 2023 • Hospitality
Texas sues Booking.com - The lawsuit claims the OTA leaves mandatory fees out of the prices it advertises, presenting falsely lower rates to prospective guests.
Aug 11, 2023 • Hospitality
Accor to tackle food waste with AI - To accurately quantify food waste and comply with shared standards, each property is encouraged to measure its waste using and online reporting tool unique to Accor hotels.
Oct 2, 2023 • Hospitality
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