Google is deleting restaurant reviews at record levels - Stricter review enforcement is reshaping trust, visibility, and reputation management for restaurants.

Jan 16, 2026 • Hospitality

Booking.com customers targeted by scam emails - The OTA strenuously denied its system has been hacked and blamed the email systems of its partner hotels.

Oct 24, 2023 • Hospitality

What will drive hotel profits in 2024 - 2022 and 2023 were strong years for U.S. hotels, but owners and operators may face tougher profitability conditions in 2024.

Jan 15, 2024 • Hospitality

Google shifting to AI-powered bidding for Hotel Ads - The company is retiring its commission-based bidding for Hotel Ads in October 2024, replacing it with tROAS and Performance Max.

Feb 8, 2024 • Marketing

Hilton built an AI concierge to keep guests it admits are already leaving - At NYU's investment forum, the same executives touting in-house AI planners conceded that guests now begin their searches inside models the industry will never own.

Jun 16, 2026 • Hospitality

Airbnb gains market share against hotels - Airbnb reported strong performance in 2024, claiming to have gained market share from both hotels and its competitor, Vrbo.

Feb 19, 2025 • Hospitality

Rising corporate event spending is fueling hotel demand - Growing budgets for meetings and events reinforce their role in driving networking, sales, and business alignment.

Mar 20, 2026 • Travel

Expedia restructures teams amid strategic refocus - Layoffs affect 3% of workforce as company aims to streamline operations and drive long-term growth.

Apr 29, 2025 • Hospitality