Hilton closes 2024 with record growth - The company achieves record growth in 2024, signing 154,000 rooms and setting the stage for continued expansion.

Jan 28, 2025 • Hospitality

ChatGPT opens to third-party apps — and travel brands are first in line - OpenAI's new app ecosystem lets companies like Expedia and Booking.com plug directly into chatgpt, turning trip planning into a conversational experience.

Oct 7, 2025 • Hospitality

Amazon picks BCD Travel, keeps CWT’s RoomIt for lodging - Amazon is moving to BCD Travel from CWT, although the latter will continue to provide lodging services to the retailing giant.

Mar 3, 2023 • Travel

OpenAI just saved Booking.com - The AI checkout that could have broken the OTA's grip on hotel distribution just got shelved — and someone still needs to close the deal.

Mar 6, 2026 • Hospitality

Corporate travel is being rewritten — and hotels need to catch up - A new mix of partnerships, AI tools and traveler expectations is reshaping how companies book, manage and evaluate business travel.

Dec 2, 2025 • Hospitality

End of price parity a major blow for Booking.com - The OTA's European market share will come under pressure, with slower booking growth and higher marketing costs challenging earnings.

Sep 9, 2024 • Hospitality

Expedia's different bet - Booking.com sells visibility. Expedia sells plumbing. In an AI-disrupted market, plumbing may be the better business—but it's still plumbing.

Jan 26, 2026 • Hospitality

Deloitte’s future of hospitality report - What the 2026 outlook reveals about experience-led growth, AI adoption, and responsible operations.

Jan 16, 2026 • Hospitality