The booking window is not a commitment. It's a placeholder. - The industry celebrated the extension of booking lead times. The cancellation data tells a more complicated story.

Apr 1, 2026 • Hospitality

Travel Tuesday is real - and growing - You’ve heard of Black Friday. But today’s consumers increasingly shop for trips on Travel Tuesday. How can travel industry players benefit from this trend?.

Nov 5, 2024 • Travel

Google tightens its grip on travel demand - Agentic AI shifts control of bookings toward platforms that own traveler context.

Mar 26, 2026 • Hospitality

Marriott lowers forecast as U.S. travel demand softens - Federal spending cuts and consumer caution weigh on bookings, while international markets drive growth.

May 7, 2025 • Hospitality

Booking.com's shield doubles as an invitation - Its offer to protect independent hotels from AI agents is also a bid to keep them close as the moat thins.

Jun 10, 2026 • Hospitality

OTAs continue to gain hotel booking ground in 2022 - New SiteMinder report reveals performance of OTAs, wholesalers, GDS's, tour operators, DMC's and hotel-owned websites.

Feb 20, 2023 • Hospitality

Tourism and hospitality are on a journey of disruption, says McKinsey - Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to dramatically alter the industry landscape.

May 30, 2024 • Travel

McKinsey on how to build a customer-back business model in 2025 - Driving impactful digital transformation requires more than technology; it requires organizations to rethink their mindset, capabilities, and operating model.

Dec 18, 2024 • Hospitality