When prices know who you are - How AI is personalizing fares and hotel rates — and testing the limits of fairness in travel.
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Gen Z abandons cash, reshaping how guests pay - Mobile-first payments change expectations for checkout, trust, and spending in hospitality.
Jan 6, 2026 • Hospitality
Airlines cut seats to the U.S. - Several airlines have reduced the number of seats on U.S.-bound flights in April, while industry data shows that bookings have declined significantly.
Mar 31, 2025 • Travel
Expedia announces latest round of layoffs - The company announced a major restructuring plan that would result in layoffs for about 3% of its employees worldwide.
May 6, 2025 • Hospitality
How OTAs react when hotels charge above market rates - The latest World Parity Monitor reveals rising risks for independent hotels as non-major OTAs aggressively undercut inflated direct prices.
May 20, 2025 • Hospitality
U.S. tourism business faces 'perfect storm' - The Memorial Day weekend unofficial start of summer travel season comes with cautious optimism rather than the usual fanfare.
May 27, 2025 • Travel
AI agents put online travel giants on edge - Booking.com, Expedia and Airbnb brace for a future where digital assistants could bypass their platforms.
Sep 9, 2025 • Hospitality
Large majority of online bookers use OTAs for research - New research from Expedia sheds light on traveler preferences and behaviors throughout the online shopping journey.
Jul 27, 2023 • Hospitality
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