AI can find your hotel. It just won't recommend it. - The signals that drive AI recommendations have nothing to do with structured data.

Jun 22, 2026 • Hospitality

Booking.com subject to EU content rules - The European Union has confirmed the names of over a dozen platforms that will face the strictest level of regulation under its recently rebooted ecommerce rules.

Apr 26, 2023 • Hospitality

STR lowers U.S. hotel forecast for 2024/25 - Increased cost of living is impacting lower to middle income households and their ability to travel, reducing demand for lower priced hotels.

Jun 4, 2024 • Hospitality

McKinsey on how to build a customer-back business model in 2025 - Driving impactful digital transformation requires more than technology; it requires organizations to rethink their mindset, capabilities, and operating model.

Dec 18, 2024 • Hospitality

The state of the American traveler in January 2025 - A December 2024 Future Partners survey of 4,000 American travelers found that 31.7% feel their household's financial situation has improved over the past year.

Jan 16, 2025 • Travel

Who is loyal - the brand or the traveler? - Hotel guests are no longer passive service recipients; they now actively contribute to shaping their own experiences.

Oct 25, 2024 • Hospitality

U.S. inbound tourism decline continues into 2026 - Weaker international demand raises concerns for travel recovery and future visitor spending.

Feb 20, 2026 • Travel

Travel AI spending remains pilot-led, not transformational - Despite broad adoption, most companies layer AI onto existing systems rather than redesigning workflows end to end.

Mar 3, 2026 • Travel