Hotels.com faces backlash for rewards program changes - For die-hard Hotels.com fans, Expedia's One Key rewards program is a step down from the booking site’s previous rewards model.

Aug 1, 2023 • Hospitality

OTAs gear up for fresh competition - Booking.com and Expedia are likely to start seeing more competition in future from upcoming China-based group Trip.com.

Feb 26, 2024 • Hospitality

The disruption in hotel distribution - HEDNA's latest 'State of Distribution' report highlights strategic decision-making, tech prioritization, reducing manual tasks, restructuring, and education.

Jun 20, 2024 • Hospitality

Airbnb, Expedia latest to signal holiday-season uptick - They challenge the narrative established last quarter by online travel companies, airlines and resorts that a general travel slowdown was coming.

Nov 11, 2024 • Hospitality

The biggest travel trends for 2024 - Condé Nast Traveller shares 20 travel trends likely to guide how we see the world in 2024.

Dec 18, 2023 • Travel

Accor’s loyalty program surpasses 100 million members - Experiential rewards, sustainability initiatives, and direct bookings fuel growth - but challenges remain in catching industry giants Marriott and Hilton.

Mar 21, 2025 • Hospitality

80% of U.S. travelers prefer hotels with self-service technology - When Americans travel, they increasingly prefer a highly digital, self-service experience for their hotel accommodations.

Jul 2, 2024 • Hospitality

The AI dreams of Booking.com - AI may transform the industry, but it is unlikely to completely replace human travel advisors as long as travelers value human expertise and relationships.

Dec 4, 2024 • Hospitality