Hotels need to use AI to control labor costs - Because hospitality is a people-centric industry, AI can optimize staffing and enhance the guest experience.

Jun 12, 2024 • Hospitality

Shiji unveils enhanced Single Guest Profile feature in hotel PMS - The Single Guest Profile feature allows seamless management of guest information across multiple properties within a hotel brand or group.

Sep 26, 2024 • Hospitality

Winning the heart, not the booking - Hotels and OTAs move beyond the direct-vs-indirect debate to focus on trust, experience, and emotion.

Nov 7, 2025 • Hospitality

Localization drives hotel performance - Why tailoring the guest journey to regional demand is becoming a measurable competitive advantage.

Dec 18, 2025 • Hospitality

Younger travelers turn away from social media hotspots in 2026 - KAYAK data shows a growing preference for off-feed destinations and quieter forms of discovery.

Jan 19, 2026 • Travel

Rising expectations for hotel OTA listings - Algorithms, guest expectations and AI discovery are redefining hotel visibility online.

Feb 10, 2026 • Hospitality

Choice Hotels accelerates AI transformation with AWS - Enterprise-wide AI adoption signals a shift toward cloud-driven, data-centric hotel operations.

Apr 21, 2026 • Hospitality

Tripadvisor positions itself for the AI-driven travel planning era - Partnerships and data strategy aim to secure visibility across emerging AI interfaces.

Apr 24, 2026 • Hospitality