The evolution of hotel PMS infographic

We’re living the evolutionary revolution of the PMS, and this infographic summarizes the path this evolution has taken

Nov 10, 2022

Shiji Group's infographic gives an excellent overview of how the hotel PMS evolved over the years correlated with how technology evolved over the same time, and the big shifts in the hotel PMS as technology improves.

Key takeaways

  • From around 2010, an increasing number of cloud based services made their debut;
  • Channel management and CRMs gained popularity;
  • Guests benefited from kiosk check-in & check-out, followed by the mobile version of these processes.

Get the full story at Shiji Group

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