Why World Cup hotel demand is falling short in the U.S. - Hotels expected a major international booking wave for the 2026 FIFA World Cup, but travel friction, political uncertainty, and operational missteps are weakening demand.

May 28, 2026 • Hospitality

Barclays sees AI giving hotel brands an advantage over OTAs - Analysts believe loyalty data and direct guest relationships could strengthen hotel brands as AI reshapes travel search.

Jun 4, 2026 • Hospitality

Google promises hotels they keep the guest. Read who "you" is in that sentence. - Google's lodging page guarantees that the merchant of record keeps the customer relationship, and on an independent's AI Mode booking the merchant of record is the OTA.

Sep 14, 2026 • Hospitality

Social Media becoming less ‘social’ and more ‘media’ - With the heavy shift to video, it’s less about the social graph and more about the entertainment you’re creating.

Nov 25, 2022 • Marketing

Delta expects steady corporate sales in early 2023 - Corporate revenue will remain steady at about 80% of 2019 levels during the first quarter of this year.

Jan 17, 2023 • Travel

Why Marketing ChatGPT is not ready for primetime - Marketing ChatGPT is the latest form of conversational AI to help accomplish repetitive marketing functions.

Feb 6, 2023 • Marketing

RMS of the future - Seven must-have attributes of the next-generation Revenue Management technology.

Feb 8, 2023 • Hospitality

American Airlines’ NDC drive will cause disruption - The airline will withhold more than 40% of its fares from traditional GDSs, with full content only available through NDC channels.

Mar 22, 2023 • Travel