Why travel is missing the mark with Gen Z - Gen Zs are much more deeply driven by purpose, with about a third actively engaged in social justice or activism.

Nov 22, 2024 • Travel

Google keeps commercial model for agentic hotel booking - The company says its upcoming agentic booking capabilities in AI Mode for travel will largely mirror its current commercial model.

Nov 25, 2025 • Hospitality

Hotel booking is a post-truth nightmare - Buying stuff online is often stressful, but booking a hotel these days is a uniquely excruciating experience.

May 2, 2023 • Hospitality

China’s disappointing Golden Week holiday - Travel came in below official forecasts, showing that Chinese consumers aren’t ready to fully start spending again amid a stumbling economy.

Oct 10, 2023 • Travel

IHG direct business reaches 80% - Hotel groups are investing in technology and loyalty programs to drive direct bookings, as IHG noted in its earnings report.

Aug 12, 2024 • Hospitality

U.S. Travel warns of tourism crisis as Canadians cancel trips - The economic impact could be a severe blow to US tourism, potentially causing long-term damage to key states that rely on Canadian visitors.

Feb 6, 2025 • Travel

More Booking.com customers come forward about scam - The OTA is sending out warnings to cancel cards after noticing ‘suspicious activity,’ the Guardian reports.

Nov 22, 2023 • Hospitality

Booking.com says it is now in compliance with EU's DMA - The company has adjusted its operations to comply with the regulation, including removing parity clauses in July.

Nov 14, 2024 • Hospitality