Trip.com launches ChatGPT based real-time travel guide - TripGen, a chatbot designed to provide travelers with live assistance through cutting-edge AI technology.

Feb 17, 2023 • Hospitality

EU's Digital Markets Act (DMA) changes Google Search, but not as hoteliers expected - The new legislation was intended to level the digital playing field for hotels, but so far it seems to be having the opposite effect.

Jun 18, 2024 • Hospitality

Hotel guests want investments in experience, but ROI can be hard to track - Staffing, focus on satisfaction lead to complicated math.

Jul 23, 2024 • Hospitality

China's extended Spring Festival Holiday drives travel surge - China expects a record 9 billion trips this Lunar New Year, thanks to the holiday extension to eight days, from January 28 to February 4.

Jan 13, 2025 • Travel

The world of online travel as seen by Glenn Fogel - The head of Booking Holdings on how competition, regulation, and AI are changing travel and why he wants you to yell at AI chatbots, not humans.

Aug 6, 2024 • Hospitality

Expedia prepares for AI-driven travel discovery - As trip planning shifts to conversational interfaces, maintaining visibility within AI ecosystems becomes a strategic priority.

Mar 17, 2026 • Hospitality

AI-driven travel planning becomes mainstream - Rapid adoption signals a structural shift in how travelers search, decide, and book, according to Phocuswright’s latest research report.

Mar 24, 2026 • Hospitality

Subscriptions becoming the new thing in hotel loyalty programs - Ennismore, the company behind some of the most beloved and unique hotel brands, wants to charge you $200 to join its loyalty program.

Aug 2, 2023 • Hospitality