U.S. hotel guest satisfaction scores up - Hotel management companies have started making serious investments in renovations, maintenance and staffing.

Sep 13, 2023 • Hospitality

Expedia on what will define travel in the year ahead - The company unveiled its 2024 travel trends report, combining a vast trove of first-party data with a global consumer survey of 20,000 travelers.

Nov 9, 2023 • Travel

Booking.com taps ChatGPT for trip planning - The company is introducing a new AI Trip Planner that combines its own AI technology with OpenAI's ChatGPT API.

Jun 28, 2023 • Hospitality

NDC for Lodging: A new era of hotel distribution? - Several technology firms, including DerbySoft and Katanox, are leading the charge to modernize hotel distribution.

Mar 12, 2025 • Hospitality

Re-imagining hotel marketing - As the hospitality industry becomes more competitive, the role of the sales and marketing department has never been more crucial.

Jun 8, 2023 • Hospitality

Accor's 2025 travel trend report - Accor's travel experts have conducted in-depth research to identify the key trends for 2025 and the top 20 trending destinations.

Nov 12, 2024 • Hospitality

Expedia doubles down on B2B partnerships - With expanded private-label tech, advertising capabilities, and AI-powered discovery, Expedia positions itself as the backbone of modern travel distribution.

May 15, 2025 • Hospitality

U.S. tourism business faces 'perfect storm' - The Memorial Day weekend unofficial start of summer travel season comes with cautious optimism rather than the usual fanfare.

May 27, 2025 • Travel