When pricing gets personal - Surveillance pricing takes dynamic pricing a step further by tailoring costs to what airlines and OTAs think you’re willing to pay.

Dec 10, 2024 • Hospitality

AI’s role in reshaping corporate travel - How companies can balance efficiency, personalization, and the human touch in the next wave of business travel.

Sep 11, 2025 • Travel

American escapism? - 8 in 10 active leisure travelers are interested in traveling abroad within the next two years, according to new MMGY findings.

Jul 1, 2024 • Travel

Spain's watchdog fines Booking.com €413 million - The country’s competition watchdog fined Booking.com a record 413 million euros for "abusing its dominant position" over the past five years.

Jul 31, 2024 • Hospitality

Marriott bans DeepSeek? - With the high cost of data breaches, companies are prioritizing data security over technological innovation.

Feb 11, 2025 • Hospitality

OTAs are back and stronger than ever in 2023 - Latest data confirms a robust OTA resurgence, with top revenue platforms dominating the market and regional Asian OTAs gaining popularity.

Dec 21, 2023 • Hospitality

How Marriott is redefining loyalty and personalization - Chief customer officer Peggy Roe on how the loyalty program touches every part of the Marriott experience.

Dec 4, 2024 • Hospitality

Booking’s big AI gamble: Beating ChatGPT at its own game - Why the travel giant thinks travelers will trust its “Connected Trip” AI more than Silicon Valley’s bots.

Sep 12, 2025 • Hospitality