Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

The case against travel - It turns us into the worst version of ourselves while convincing us that we’re at our best.

Jun 26, 2023 • Travel

American Express reveals business travel trends - American Express has released its Amex Trendex: Business Travel Edition, which tracks the evolution of travel policies and trending destinations.

Aug 23, 2024 • Travel

Travel networks could be the next wave of commerce media - Although it represents only 2.6% of total digital ad spend, travel ad spend will grow through 2026, potentially spurred by new travel media networks.

Sep 4, 2024 • Hospitality

Hotel website personalization techniques that work - The ultimate guide to learn how to boost your direct channel through efficient personalization techniques.

Nov 12, 2024 • Hospitality

Skepticism about hotels' exaggerated sustainability claims - Hotel sustainability information may undermine customer trust and drive perceptions of ‘greenwashing’, according to a study by the University of Surrey.

Feb 21, 2025 • Hospitality

AI’s role in reshaping corporate travel - How companies can balance efficiency, personalization, and the human touch in the next wave of business travel.

Sep 11, 2025 • Travel

Airbnb has a new, old plan to eat into hotel business - With Airbnb Rooms, the company will promote private rooms more, highlighting lower prices relative to hotels.

May 4, 2023 • Hospitality