The role of the hotel managing director is being redefined - Hospitality is moving away from layered management structures toward leaner organizations where senior leaders stay closely connected to operations, labor and financial performance.

May 6, 2026 • Hospitality

The AI dreams of Booking.com - AI may transform the industry, but it is unlikely to completely replace human travel advisors as long as travelers value human expertise and relationships.

Dec 4, 2024 • Hospitality

America hits the brakes on travel - Lagging bookings, shrinking budgets, and last-minute plans reveal growing consumer caution — and potential trouble ahead for the U.S. economy.

Jun 25, 2025 • Travel

Hotels reposition as social hubs to drive recurring revenue - Hospitality shifts from room-based revenue to community, membership, and year-round engagement.

Apr 16, 2026 • Hospitality

Nobody gets bypassed - Agentic commerce was supposed to route around the OTAs. Google's partner list routes straight through them.

May 27, 2026 • Hospitality

Hoteliers prioritize personalization - According to a recent Amadeus study, personalization is seen as a key driver of business value for hoteliers, with 85% believing it can generate more than 5% additional revenue.

May 17, 2024 • Hospitality

Marriott lowers forecast for 2024 - The company lowered its 2024 room revenue growth forecast, citing weaker domestic travel demand in China and North America.

Aug 1, 2024 • Hospitality

Business travel in 2026: Resilience meets reinvention - Technology, traveler expectations, and sustainability are reshaping how companies approach corporate travel.

Apr 8, 2026 • Travel