OTAs gear up for fresh competition - Booking.com and Expedia are likely to start seeing more competition in future from upcoming China-based group Trip.com.

Feb 26, 2024 • Hospitality

Mild recession to have limited effect on hotels - Rate expected to be main driver of revenue until occupancy growth returns in 2024.

Aug 22, 2023 • Hospitality

OTAs are back and stronger than ever in 2023 - Latest data confirms a robust OTA resurgence, with top revenue platforms dominating the market and regional Asian OTAs gaining popularity.

Dec 21, 2023 • Hospitality

The disruption in hotel distribution - HEDNA's latest 'State of Distribution' report highlights strategic decision-making, tech prioritization, reducing manual tasks, restructuring, and education.

Jun 20, 2024 • Hospitality

Hotel website personalization techniques that work - The ultimate guide to learn how to boost your direct channel through efficient personalization techniques.

Nov 12, 2024 • Hospitality

Booking.com confident AI won’t disrupt its market position - The company reassures investors that it is well-positioned to adapt to AI-driven changes, leveraging its data, brand strength, and partnerships to stay competitive.

Feb 21, 2025 • Hospitality

McKinsey on the state of AI in 2025 - How organisations are experimenting widely but still struggle to scale AI for measurable business results.

Nov 5, 2025 • Hospitality

ITB Berlin: AI is fundamentally changing the travel industry - According to Charuta Fadnis of Phocuswright, the use of AI by agents and personalized travel apps is an important future trend.

Mar 6, 2024 • Travel