Luxury hotels facing increasingly irritated consumers - High-end travelers are pulling back on their vacation spending as inflated pricing hasn't led to an increase in service quality.

Apr 3, 2023 • Hospitality

ChatGPT leads AI travel planning - According to new research, ChatGPT is the most popular AI travel planning tool among tech-savvy vacationers.

Aug 15, 2024 •

Hotel distribution will get more complex - Tech giants like Apple and Amazon will use generative AI to analyze personal data on smartphones, offering more personalized travel recommendations than competitors.

Sep 27, 2024 • Hospitality

More tourists on the move from vacation hubs - As popular tourist destinations become overcrowded and locals express frustration with unruly visitors, travelers are increasingly seeking less conventional destinations.

Oct 24, 2024 • Travel

Amadeus reveals its Travel Trends for 2025 - Nostalgia, personalization, destination hotels, Asia tourism booms, and spontaneous connections set to redefine global travel.

Nov 28, 2024 • Travel

Skepticism about hotels' exaggerated sustainability claims - Hotel sustainability information may undermine customer trust and drive perceptions of ‘greenwashing’, according to a study by the University of Surrey.

Feb 21, 2025 • Hospitality

Hospitality in 2026: where experience and efficiency converge - Why technology, wellness, and brand ecosystems are reshaping hotel performance and investment decisions.

Jan 15, 2026 • Hospitality

Personalisation and wellbeing emerge as new revenue levers for hoteliers - Hotels that reduce friction and align with guest wellbeing expectations can unlock incremental revenue and strengthen demand in an AI-driven market.

Apr 17, 2026 • Hospitality