Hoteliers prioritize personalization - According to a recent Amadeus study, personalization is seen as a key driver of business value for hoteliers, with 85% believing it can generate more than 5% additional revenue.

May 17, 2024 • Hospitality

Travel trends 2025: Budget, luxury, digital, personalized - A new report highlights low-cost innovation, premiumization, online travel and apps, and personalization as the key themes that will shape the travel and tourism sector in 2025.

Jan 7, 2025 • Travel

Did Airbnb overcharge evacuees after L.A. fires? - Reports of Airbnb price gouging come as the company has positioned itself as a major player in wildfire relief efforts.

Feb 11, 2025 • Hospitality

Airbnb widens its lead as hotels hit a 2025 slowdown - Shifting demand, higher costs, and changing travel habits challenge hotel resilience while short-term rental growth accelerates.

Nov 14, 2025 • Travel

Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

U.S. travel industry struggles to recover - Long visa wait times, outdated airport screening technology, and a lack of government leadership are costing the U.S. millions of annual visitors.

Jan 17, 2024 • Travel

AI’s role in reshaping corporate travel - How companies can balance efficiency, personalization, and the human touch in the next wave of business travel.

Sep 11, 2025 • Travel

Booking’s big AI gamble: Beating ChatGPT at its own game - Why the travel giant thinks travelers will trust its “Connected Trip” AI more than Silicon Valley’s bots.

Sep 12, 2025 • Hospitality