Global lawsuits challenge Booking.com's business practices - From Europe to the US, the travel giant faces allegations of anti-competitive clauses, deceptive pricing, and market abuse.

Aug 12, 2025 • Hospitality

Is AI killing the joy of discovery in travel? - Personalized travel planning is on the rise - but at what cost to spontaneity, surprise, and truly meaningful journeys?.

Apr 3, 2025 • Travel

Hotel revenue managers still seeking predictability - With travel segments recovering at different paces, it's a challenge for revenue managers to dig in and forecast the future.

Jul 25, 2024 • Hospitality

Booking.com says it is now in compliance with EU's DMA - The company has adjusted its operations to comply with the regulation, including removing parity clauses in July.

Nov 14, 2024 • Hospitality

How to get a free hotel upgrade without asking for one - Expedia’s expert-backed hacks reveal how timing, kindness, and subtlety can turn your next check-in into a surprise upgrade.

May 23, 2025 • Hospitality

Booking.com faces AI-era test - Gen AI reshapes the rules for online travel agencies, challenging their long-held advantages.

Oct 14, 2025 • Hospitality

Expedia, Kayak first in travel with plugins for ChatGPT - The two companies have created plugins for ChatGPT so the platform can access their data when responding to inquiries from users.

Mar 24, 2023 • Hospitality

Expedia doubles down on B2B hotel distribution - AI discovery and platform partnerships are pushing hotel distribution beyond traditional OTAs.

May 8, 2026 • Hospitality