Shangri-La launches ultra-luxury hotel brand - Shangri-La Signatures offers a deeply curated experience rooted in local culture, craftsmanship, and wellness - redefining what soulful, contemporary Asian hospitality can be.
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HSMAI launches playbook to boost hotel ancillary revenue - How hotels can diversify income streams beyond room sales.
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IHG builds AI-ready hotel content platform - Major hotel groups accelerate AI integration to improve search visibility, personalization and booking performance.
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US hotels seem to be losing pricing control - Reduced pricing leverage in US hotels may suggest economic pressures on budget travelers, while globally, hotels are moving towards recovery normalization.
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Hoteliers explore marketing strategies for different generations of travelers - Two of the hotel industry's biggest demand segments - Gen Z and baby boomers - couldn't be more different from each other.
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Why we travel now: revenge travel was never the story - At some point between 2020 and 2022, travel stopped being something people do and became something people are.
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Hotels.com faces backlash for rewards program changes - For die-hard Hotels.com fans, Expedia's One Key rewards program is a step down from the booking site’s previous rewards model.
Aug 1, 2023 • Hospitality
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