Six hotel guest communication tips

Because today’s guests leverage a variety of channels, the hotel guest communication tips cover email, text messaging, and web

Mar 3, 2023

Revinate's recent benchmark report, “Understanding hoteliers’ performance across communication channels,” has a ton of insights on how to effectively engage with guests.

Here’s a sneak peek at some of the most notable ones:

Create more targeted emails to improve performance
Don’t give up on guests who abandon your booking engine
Using a wide range of email types is one of the top hotel guest communication tips
Focus even more on responding to reviews
Leverage text messaging to drive efficiency and personalization

Get the full story at Revinate and download the full report

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