Six hotel guest communication tips

Because today’s guests leverage a variety of channels, the hotel guest communication tips cover email, text messaging, and web

Mar 3, 2023

Revinate's recent benchmark report, “Understanding hoteliers’ performance across communication channels,” has a ton of insights on how to effectively engage with guests.

Here’s a sneak peek at some of the most notable ones:

  • Create more targeted emails to improve performance
  • Don’t give up on guests who abandon your booking engine
  • Using a wide range of email types is one of the top hotel guest communication tips
  • Focus even more on responding to reviews
  • Leverage text messaging to drive efficiency and personalization

Get the full story at Revinate and download the full report

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