Hilton goes GDS-direct with Amadeus

The new integration allows Hilton to scale up its Amadeus distribution more effectively and roll out new features at a much faster pace

Dec 8, 2022

The Amadeus GDS is the first to directly integrate with the company’s API, which means both Hilton and Amadeus will benefit from a faster, more advanced connection to the GDS channel in areas such as credit card information, cancellation policies, and meal plan details.

Key takeaways

  • Previous connectivity through multiple APIs meant that changes to content could not be as easily accommodated;
  • Having a more advanced direct API connection will mean travel agents and their customers can see information in key areas, such as a cancellation policy, so that expectations can be set in advance of a guest’s stay.

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