How robotics-as-a-service is transforming guest experiences

While robots aren't fully integrated into hotels yet, RaaS provides a great way for hotels to enhance guest experiences and improve operations

Apr 18, 2024

In the ever-evolving landscape of hospitality, technology is emerging as a key driver of guest satisfaction and operational efficiency. Among the most exciting advancements is the rise of service robots, and the innovative delivery model known as robotics-as-a-service (RaaS).

Key takeaways

  • Gone are the days of sci-fi robot butlers. Today, service robots are seamlessly integrated into hospitality, handling tasks like housekeeping, room service, guest interaction, and concierge services.;
  • Advancements in AI, machine learning, and sensor tech empower these robots to navigate spaces, interact with guests, and perform tasks efficiently;
  • Robot-as-a-Service (RaaS) models now offer a subscription-based solution, reducing upfront costs and addressing maintenance and scalability challenges.

Get the full story at YourStory

Related must-reads


Get our Daily Brief in your inbox

Consumers are changing the face of hospitality - from online shopping to personalized guest journeys and digitalized guest experiences ...
we've got you covered.

By submitting this form, you agree to receive email communication from and its partners.