Hyatt now discloses resort fee up-front

Marriott, Hyatt, and MGM Resorts still face some outstanding grievances from some consumer advocates and government representatives

Aug 30, 2023

Hyatt, Marriott, and MGM Resorts have been hit with lawsuits since 2019 over how they disclose mandatory resort fees. The companies have since changed how they disclose resort fees on their websites and apps.

Key takeaways

  • Hyatt in July began displaying nightly rates plus resort fees upfront on a traveler’s first search of its site and app;
  • The decision followed Marriott’s similar move in May and MGM Resort’s similar move earlier;
  • Yet these moves won’t end the debate over junk fees. Lingering issues include how hotel rates and fees are displayed on online travel agencies; the fact that resort fees are mandatory; and how these fees are taxed in cities with hotel occupancy taxes.

Get the full story at Yahoo! News

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