Mysterious leak of reservation data used to scam customers

Somehow, scammers keep accessing customer reservation details, other private data

Feb 9, 2023

For almost five years, customers have been on the receiving end of a continuous series of scams that clearly demonstrate that criminals have obtained travel plans and other personal information customers provided to the travel site. says there had been no compromise on systems, but that “a small number of properties had been targeted by phishing emails sent by cybercriminals and by clicking on those emails, the properties compromised their accounts.”

It’s hard to understand how, after five years, the leak in’s partner network continues to spill private data that leaves customers open to scams and other forms of fraud.

Get the full story at Ars Technica

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