Shiji PMS is changing how hospitality operations work

By integrating ReviewPro data into the Shiji PMS dashboard, hoteliers can equip staff with valuable insights into guest satisfaction levels, preferences, and feedback

Feb 14, 2024

Shiji announces the seamless integration of Shiji ReviewPro data into its PMS dashboards. This initiative aims to streamline operations for hotel teams, recognizing the pivotal role of the front desk in shaping guests' first impressions and overall experiences.

Key takeaways

  • Strengthening front desk operations allows hoteliers to enhance guest experiences from the moment of arrival, fostering positive interactions and increasing the likelihood of guest loyalty and repeat visits;
  • With real-time access to guest information right at check-in, staff can personalize interactions, anticipating guest needs, and promptly addressing any concerns, thereby, delighting guests with an unparalleled level of service.

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