Texas sues Booking.com

The lawsuit claims the OTA leaves mandatory fees out of the prices it advertises, presenting falsely lower rates to prospective guests

Aug 11, 2023

The suit includes images of Booking.com as a user searches for a hotel room in San Antonio. It shows the rate listed on the website for a room at the JW Marriott Hill Country Resort & Spa is $409, but once the user clicks through to make a reservation, the rate jumps to just over $546. The increase is due to a mandatory $56 fee charged by the hotel, plus $81 in taxes, according to the complaint.

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