Trip.com creates own AI tool

China's largest OTA launched its own large language model (LLM) called Wendao, which roughly translates to "ask for your ways" in Chinese

Jul 19, 2023

Trip.com's travel-oriented Wendao LLM, which is still in the testing phase and only available to a small group of users, was trained with 20 billion quality travel-relevant data sets, bolstered by the company's real-time data and its proprietary search algorithm, according to Liang.

Key takeaways

  • To ensure that Wendao provides the most accurate response, the group also invested in significant manual labour to verify the accuracy of answers generated by the AI model;
  • Apart from using LLM to provide users with precise travel information and deal recommendations, Trip.com has also applied the technology to streamline its own operations;
  • Trip.com's LLM initiative reflects the broader Chinese tech industry's determination to close the gap with the West in building ChatGPT-like services, as Beijing steps up efforts to regulate AI by implementing a national standard for LLMs.

Get the full story at the South China Morning Post

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