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Today's Brief
Building the travel company of the future - The Boston Consulting Group (BCG) on why the travel industry is one of the most advanced when it comes to preparing for the future.
May 16, 2024 • Travel
Expedia lets influencers cash in - The OTA launched Travel Shops, a way for influencers and other content creators to earn commissions when travelers book the hotels they recommend.
May 16, 2024 • Hospitality
TUI takes overtourism 'very seriously' - The German travel giant said it takes protests against overtourism very seriously, while arguing that its business model does not contribute to the problem.
May 16, 2024 • Travel
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Surge in hotel satisfaction and responsiveness - The latest Shiji Guest Experience Benchmark Report reveals key trends shaping the sector in early 2024.
May 16, 2024 • Hospitality
Gen Z gives some hotels a surprising boost - Some hoteliers who cater to Gen Z are seeing many of today's young people spend more of their discretionary income on travel than millennials did.
May 16, 2024 • Hospitality
Hotels.com celebrates best hotels for guest experiences - The OTA unveiled "Perfect Somewheres" 2024, a first-of-its-kind program celebrating a selection of the top 1 percent of hotels on the Hotels.com app.
May 16, 2024 • Hospitality
Streamlining the hotel booking experience - The traditional booking process of selling the room first and then offering ancillary services should be redesigned to allow the guest to review and then book according to their priorities.
May 16, 2024 • Hospitality
How did we let this happen? - As Google keeps expanding its AI-powered search capabilities, likely bolstering its dominance in the travel industry, Viator's founder Rod Cuthbert became quite emotional during a recent WIT Japan session.
May 16, 2024 • Hospitality
... in case you missed it, our Daily Brief May 15, 2024
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