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Today's Brief
Hotels struggle to scale personalization efforts - Today's guests are looking for consistent and authentic interactions across all hotel experiences, beyond basic email and website interactions.
Sep 16, 2024 • Hospitality
Price matching: OTAs are doing it, should you? - With Expedia's investment in Automatic Rate Match, price matching has become critical to staying competitive, sending a strong signal to hotels to consider a similar approach.
Sep 16, 2024 • Hospitality
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The rise of tourist taxes - From hotel stays to museum visits to national park admissions, paying extra for the privilege of being a tourist is becoming increasingly common.
Sep 16, 2024 • Travel
Proposed hotel bill creates uncertainty in NYC - The newly proposed "Safe Hotels Act" may be stalled in the legislative process, but it is already impacting the financial stability and operating costs of today's hotels.
Sep 16, 2024 • Hospitality
How hotel design trends are influencing residential spaces - The emerging crossovers and trends from hospitality into residential interior design are all about creating intentional connections.
Sep 16, 2024 • Hospitality
Be proactive about proactive hotel sales - The key to success lies in making proactive efforts a consistent part of daily routines and leveraging technology to improve efficiency.
Sep 16, 2024 • Hospitality
... in case you missed it, our Daily Brief September 13, 2024
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