The new era of guest service isn’t just coming - it’s already here - The future of guest engagement is predominantly informed by word-of-mouth marketing shared across digital mediums.
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Topics › Guest Experience
Hospitality lessons from a Michelin-star restaurateur - Hospitality is about relationships. Being intentional in pursuit of those relationships is everything.
Jan 11, 2023 • Hospitality
Hotels have to put digital payment first - Popularity of digital wallets, contactless payments, and Buy Now Pay Later methods has accelerated.
Jan 10, 2023 • Hospitality
The future of travel is frictionless - Travelers are looking for a combination of technology- and human-led solutions to reduce travel’s greatest stressors.
Dec 5, 2022 • Hospitality
Guide to switching to a digital guest directory - Improve the guest experience by joining the digital age and turning your traditional guest directory into an in-room tablet.
Dec 1, 2022 • Hospitality