How AI is rewriting the hotel booking journey - The Boston Consulting Group on how hotels can stay visible, engaged, and bookable in the age of conversational travel planning.

Jun 26, 2025 • Hospitality

How Chatlyn wants to become the AI brain of hotel operations - With multilingual automation and deep PMS integration, the Vienna-based startup aims to fix fragmented guest communication and unlock new revenue for hotels worldwide.

Jun 26, 2025 • Hospitality

U.S. hotel occupancy declines for third month - Despite modest gains in average rates and RevPAR, May data shows a continued dip in occupancy, prompting a downgraded outlook for 2025 and 2026 amid traveler caution.

Jun 25, 2025 • Hospitality

Google Hotels faces competitive & regulatory headwinds - As EU’s DMA and AI shifts reshape metasearch, Expedia, Trivago, TripAdvisor—and newer players—are stepping into the gap.

Jun 25, 2025 • Hospitality

Super.com: The fintech-flavored OTA making waves in hotel distribution - From SnapTravel roots to metasearch contender, this "newcomer" is anything but new.

Jun 25, 2025 • Hospitality

How secondary OTAs are disrupting hotel rate strategy - As non-major booking platforms multiply, independent hotels face growing challenges to rate parity, direct sales, and digital control.

Jun 24, 2025 • Hospitality

Alibaba folds travel app into core business amid strategic overhaul - Travel app Fliggy merges with Alibaba’s main e-commerce unit as the company streamlines operations and refocuses on user-centric services in a tightening market.

Jun 24, 2025 • Hospitality

Chase Travel Group: The quiet giant shaping hotel distribution - How JPMorgan’s growing travel platform powered by Travelport is unlocking high-value bookings for forward-looking hoteliers.

Jun 24, 2025 • Hospitality