Tipping culture is out of control - As the negative sentiment takes hold, some businesses are opting out of digital touch-screen payment systems with predetermined options.

Jul 6, 2023 • Hospitality

Travel advisors prepare for travel demand plateau - There's little doubt that the surge in spending on travel will eventually slow down. What that looks like - and when it might happen - is yet to be determined.

Jul 6, 2023 • Hospitality

The Hotels Network unveils SafeDirect - Include travel assistance insurance as an additional direct booking benefit to provide your guests with peace of mind and increase conversions.

Jul 6, 2023 • Hospitality

European hotels on track for record-breaking year, says Booking.com - Half of European hotels expect 2023 to be the year of the highest revenue in the history of their establishment.

Jul 6, 2023 • Hospitality

Airbnb's 'ultimate AI concierge' targets summer 24 launch - The company is working on an AI "concierge" that can learn about a user over time.

Jul 6, 2023 • Hospitality

Data privacy rules hinder hotel tech innovations - Hotels striving to create a seamless, customized experience hindered by varied data privacy regulations around the globe.

Jul 6, 2023 • Hospitality

OTAs escape Europe's digital gatekeeper list - Online travel companies do not meet the threshold to be called gatekeepers under the European Digital Markets Act (DMA) - at least for now.

Jul 5, 2023 • Hospitality

How Booking.com creates a positive impact for the Netherlands - A summary of a ‘true value’ study by KPMG, which finds €3.6 billion net-positive impact of Booking.com in the Netherlands.

Jul 5, 2023 • Hospitality