Travelers have suffered the most from modern technology's impact - In a world of room key card failures and air traffic control meltdowns, vacationers are bearing the brunt of our obsession with innovation.

Sep 21, 2023 • Hospitality

Tourism is back in the U.S. - but hotel workers are not - The pandemic warranted a new limited and self service approach for hotels, resulting in increased worker animosity as these policies have endured.

Sep 21, 2023 • Hospitality

How Airbnb is using its marketing to transcend local rental restrictions - Restrictions such as New York’s Local Law 18 may have a greater impact on the city’s residents and tourism economy than on the company.

Sep 21, 2023 • Hospitality

These are the 50 best hotels in the world - The best hotel in the world is Passalacqua, an 18th century villa on the edge of Italy’s Lake Como.

Sep 21, 2023 • Hospitality

What does it take for a hotel to be truly LGBTQ+ friendly? - More companies and organizations are striving to make hotel stays more welcoming to the LGBTQ+ community.

Sep 21, 2023 • Hospitality

Booking.com prepares to launch U.S. credit card - The OTA has been actively pursuing a stronger presence in the U.S. over the past few years, and the introduction of a co-branded credit card is a strategic move to bolster this effort.

Sep 20, 2023 • Hospitality

How to become "essential infrastructure" like Uber - Uber works hard to go to market in a “very local way” because it believes it offers are “essential infrastructure in a city”.

Sep 20, 2023 • Hospitality

U.S. hotel performance for August 2023 - Following seasonal patterns, the U.S. hotel industry reported lower performance results from the previous month but improved comparisons year over year.

Sep 20, 2023 • Hospitality