Cyberattack shuts down IT systems at MGM Las Vegas - Several major hotels in Las Vegas, including the Bellagio, were left with faulty door locks and inoperable slot machines.

Sep 12, 2023 • Hospitality

AI adoption sparks enthusiasm in hotel industry - Marriott plans to increase social media posting from a couple of times a day into the double digits with the help of AI.

Sep 12, 2023 • Hospitality

Booking.com calms hotels over delayed payments - The technical glitch that affected payments to hotel partners has been resolved, and the OTA is working to process remaining transactions.

Sep 7, 2023 • Hospitality

Expedia completes another round of layoffs - These changes to its org will ready the OTA to ‘build the world’s most loved AI powered travel apps,’ the OTA says.

Sep 7, 2023 • Hospitality

Hotels struggle recruiting high-quality sales talent - Hotel sales executives say the quality of sales and marketing candidates is worse than they saw prior to the pandemic.

Sep 7, 2023 • Hospitality

The competitive effects of online reviews on hotel demand - A new study investigates the impact of online reviews on hotel booking performance with a specific focus on the competitive effects of reviews.

Sep 7, 2023 • Hospitality

Travel agents embrace generative AI - Generative AI is already proving helpful for leisure-focused travel agencies, and its potential is enormous.

Sep 7, 2023 • Hospitality

Renting an Airbnb in NYC just got a lot harder - New rules took effect that require all hosts to ensure their listings comply with strict rules on occupancy and building codes.

Sep 7, 2023 • Hospitality