Google shakes up hotel ads - With the commission-based model gone, small hotels face higher costs, lower visibility, and greater dependence on OTAs.

Mar 3, 2025 • Hospitality

OTAs hit record levels of marketing spend in 2024 - As AI reshapes digital advertising, industry leaders like Booking.com, Expedia, Airbnb, and Trip.com adapt strategies to stay ahead in the evolving travel landscape.

Feb 28, 2025 • Hospitality

Fake Booking.com messages cost hotels more than money - Phishing scams targeting guests are on the rise - leaving hotels to deal with the fallout, from lost trust to unexpected financial strain.

Jun 5, 2025 • Hospitality

TikTok tests hotel metasearch - The platform moves beyond inspiration into rate comparison, connecting users directly to OTA partners for conversion.

Apr 21, 2026 • Hospitality

OpenAI scales back in-ChatGPT shopping plans - The shift suggests AI assistants may guide hotel bookings rather than complete transactions.

Mar 5, 2026 • Hospitality

EV chargers emerge as top booking driver for Hilton - Hotels race to meet rising demand from eco-conscious, affluent travelers.

Jul 25, 2025 • Hospitality

The rise of the AI-first hotel - Hotels that redesign operations around artificial intelligence can run leaner teams, move faster, and make more data-driven decisions.

Mar 10, 2026 • Hospitality

US-based travel companies plan layoffs ahead of 2025 - Marriott and Booking.com slash budgets and headcount as leisure travel demand from lower-income travelers hurts revenue growth.

Nov 28, 2024 • Travel