Marriott aims to be as easy as Amazon - Like other hotel chains, Marriott is currently revamping its digital infrastructure, including updates to its loyalty, property management and reservation systems.

Sep 19, 2024 • Hospitality

Virtuoso on technology, longevity and diversity in luxury travel - Too many people focus on the idea that technology will replace travel agents. In reality, it has only enhanced what they do.

Nov 22, 2024 • Hospitality

Long Lake’s transformation plan for Amex GBT will take years - The $6.3 billion acquisition signals a long-term AI rebuild of corporate travel infrastructure — with potential ripple effects for hotel distribution.

May 27, 2026 • Hospitality

More millennials are turning 40, changing travel as we know it - They’re bringing their tech-savviness, social consciousness and spending habits in tow, transforming a travel industry intent on staying ahead of the times.

Mar 27, 2023 • Travel

Gen Z professionals reviving business travel - A recent survey conducted by American Express Canada highlights prevailing attitudes towards the return to business travel.

Jun 23, 2023 • Travel

Hotel revenue managers' reliance on automation increases - “Old-school philosophy” still leads to uncertainties creeping in whenever the automation system doesn’t yield optimal results.

Jul 11, 2023 • Hospitality

Expedia Group lays off staff in U.S. and abroad - The company has laid off staff in multiple departments, including travel operations, support, IT, recruiting, marketing and B2B services.

Jul 19, 2023 •

Hotels diversify with experiences to entice visitors - Hotels are expanding their offerings to include unique experiences in order to attract and retain consumers.

Aug 15, 2023 • Hospitality