Hotel revenue managers' reliance on automation increases - “Old-school philosophy” still leads to uncertainties creeping in whenever the automation system doesn’t yield optimal results.
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Sonder launches hotel collection - The short-term rental is launching a hotel collection, Powered by Sonder, which includes 23 Sonder-operated properties in 13 markets.
Apr 9, 2024 • Hospitality
Chinese travel agents see full outbound recovery by 2025 - The optimism comes as agents explore new sales channels, adapt to changing demographics and respond to the evolving expectations of Chinese travelers.
Jan 15, 2025 • Travel
Germany retains top spot for business travel in Europe - BCD Travel report highlights 2024 trends, with U.S. leading globally and Italy showing strong growth.
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Not a crisis yet - U.S. tourism spending is still about 10% above pre-pandemic (2019) levels, suggesting a slowdown, not a collapse.
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Booking.com challenges hotel lawsuit - Debate highlights ongoing tension between platforms and European hotel industry over fair competition.
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Robots are changing the face of customer service - Robots like Hilton’s “Connie” are already handling guest experiences in hotels, restaurants, and shops around the world.
Mar 23, 2023 • Hospitality
Hotels.com slashes rewards from 10% to 2% - With the transition to Expedia Group's One Key reward program, Hotels.com looses its appeal for many travelers.
Mar 29, 2023 • Hospitality
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