CBRE cuts 2024 hotel forecast, but sees recovery ahead - CBRE Hotels Research has again lowered its 2024 growth forecasts for U.S. ADR, occupancy and RevPAR.

Nov 15, 2024 • Hospitality

Next-level hospitality contact centers - Contact Center leaders focused on flexible QA, balancing service and revenue, agent growth, staffing solutions, and AI-driven efficiency.

Feb 3, 2025 • Hospitality

The power of revenue management automation - Automation is transforming hotel revenue management, helping hoteliers save time, optimize pricing, and stay competitive. Here’s why adopting the right system is essential.

Feb 13, 2025 • Hospitality

Maximizing hotel revenue through collaboration - Unlocking revenue potential through sales and revenue management alignment.

Apr 1, 2025 • Hospitality

Booking.com to cut 1,000 jobs in global restructuring - Despite record profits, company targets bureaucracy and management layers — Amsterdam hit hardest by layoffs.

Jul 17, 2025 • Hospitality

Quiet luxury: When wealth goes silent - Why wealth is moving away from loud logos and toward craftsmanship, experiences, and understated sophistication.

Aug 19, 2025 • Hospitality

The end of the static hotel website - As AI changes how travelers seek answers, hotels must turn their sites into living, conversational concierges to stay relevant.

Oct 8, 2025 • Hospitality

Agoda denies breach claims after 82 million records surface online - Unverified leak allegations deepen scrutiny on data security across Booking Holdings platforms.

Apr 22, 2026 • Hospitality