Airbnb refines its hotel strategy with clearer product and demand signals - New details reveal how the platform is integrating hotels more deliberately into its ecosystem, not just adding supply.
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Booking.com warns of AI’s next power shift - The platform that reshaped hotel distribution now cautions against an even more concentrated future driven by AI.
Mar 27, 2026 • Hospitality
How are the different generations traveling? - In the last decade, the impact of the generalization of smartphone usage has created a new category of travelers: silent travelers.
May 17, 2023 • Hospitality
Phocuswright’s 2024 guide to travel innovation and tech - Travel is at a tipping point, balancing traditional ways of doing business with an exciting future of emerging technologies.
Feb 5, 2024 • Travel
Summer travelers prefer hotels over Airbnb - To succeed this summer, hotels should deliver on brand promises, understand guest expectations and personalize experiences.
Aug 12, 2024 • Hospitality
The RFP Process for Hotel PMS - As hotels begin the RFP process, it's critical to understand its purpose and structure to effectively manage the vendor selection journey.
Aug 28, 2024 • Hospitality
Improve guest personalization by resolving tech stack issues - Many hoteliers fail to deliver real-time personalization at scale not because they lack the desire, but because they misunderstand APIs.
Oct 2, 2024 • Hospitality
How the rich are redefining luxury travel - A majority of travelers across generations say that the top reason they plan to travel in 2024 will be to rest and recharge.
Jan 7, 2025 • Travel
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