DirectBooker aims to give hotels a direct line into ChatGPT - Backed by ex-Google Travel and Tripadvisor leaders, DirectBooker bets on large language models like ChatGPT to drive cheaper, smarter direct bookings — and challenge OTA dominance in the AI era.

Jul 18, 2025 • Hospitality

Four futures of travel in the age of AI agents - From OTA evolution to full disintermediation - scenarios that will shape the next decade of digital travel.

May 22, 2025 • Travel

By 2030, direct digital bookings will dominate hotel distribution - Skift research shows direct digital bookings will soon surpass online travel agencies, generating over $400 billion in global hotel bookings.

Nov 12, 2024 • Hospitality

Key trends shaping the hospitality industry in 2025 - The key to success in 2025 lies in agility, customer-centricity, and leveraging data-driven insights.

Feb 13, 2025 • Hospitality

How Expedia is adapting as AI reshapes travel marketing - As AI transforms how travelers search and book, Expedia’s CMO is reinventing the marketing funnel - from inspiration to conversion - in a smarter, faster digital landscape.

Jun 2, 2025 • Hospitality

Hotel guest satisfaction rises again - Satisfaction across lodging, airlines, car rentals and online travel agencies climbs again, returning to pre-pandemic levels.

Apr 25, 2024 • Hospitality

The new standard in hotel branding - How hospitality brands can drive loyalty and engagement through emotional connection, cultural integration, and sustainable practices.

Mar 31, 2025 • Hospitality

Junk fees are over: What it means for OTAs - The FTC’s new rule and Booking’s $9.5M settlement mark a turning point for online travel — transparency is now the price of entry.

Aug 20, 2025 • Hospitality