Booking.com has major security gaps - UK’s consumer watchdog finds weak identity checks, fake listings, and flawed fraud prevention and calls for urgent security reforms.

Mar 11, 2025 • Hospitality

What happened to Airbnb? - Financially, the sharing economy darling is thriving, but guests, hosts, and cities have had enough.

Nov 6, 2023 • Hospitality

Expedia took its concerns to Google - The company told Google that the bait and switch tactics that some OTAs deploy in Google Hotels is “screwed up” and Google made some satisfactory changes.

May 17, 2023 • Hospitality

Booking.com's countermove to rate parity - Rather than resorting to retaliation, the company has adopted a strategy of "algorithmic persuasion" that focuses on influencing and guiding hoteliers' behavior rather than simply punishing them.

Jul 17, 2024 • Hospitality

By 2030, direct digital bookings will dominate hotel distribution - Skift research shows direct digital bookings will soon surpass online travel agencies, generating over $400 billion in global hotel bookings.

Nov 12, 2024 • Hospitality

Sharp decline in European visitors to the U.S. - Travelers from the UK, Germany, and France are canceling their trips to the U.S. at increased rates, resulting in a 25% drop in hotel bookings for European visitors this summer.

Apr 14, 2025 • Hospitality

How Expedia is adapting as AI reshapes travel marketing - As AI transforms how travelers search and book, Expedia’s CMO is reinventing the marketing funnel - from inspiration to conversion - in a smarter, faster digital landscape.

Jun 2, 2025 • Hospitality

TikTok’s growing role in travel - The platform is no longer just the home of viral dance challenges and lip-sync videos - it’s becoming a significant player in the travel industry.

Feb 11, 2025 • Marketing