Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Hospitality industry won't win 'junk fee' fight - The junk fee issue has gone mainstream and the hospitality industry has no choice in how to respond.

Aug 2, 2023 • Hospitality

The future of hotel distribution - Hotels are responding to the growing OTA dominance with a creative, multi-channel distribution strategy to attract customers cost-effectively.

Apr 9, 2024 • Hospitality

Expedia pulls hotel content from Hopper - The company is pulling its hotel and vacation rental supply from Hopper, charging the rival OTA with taking advantage of consumers.

Jul 13, 2023 • Hospitality

NYC Airbnb listings drop by 77% - The city's powerful hotel sector, which has consistently opposed Airbnb's ascent, stands to gain significantly from this new regulation.

Sep 19, 2023 • Hospitality

Google Hotels launches market comparison view - Google Business Profiles now has a featured that shows you how your hotel is priced against the competition in your area.

Jan 17, 2024 • Hospitality

A fascinating look into Google's hotel ecosystem - How the search giant is facilitating a shift back to direct bookings while still reaping the rewards of the billions of ad dollars still coming in from Booking, Expedia.

May 28, 2024 • Hospitality

Uber reportedly weighing purchase of Expedia - Shares of Expedia Group surged after the Financial Times reported that ride-hailing giant Uber was considering acquiring the travel-booking platform.

Oct 21, 2024 • Hospitality