How Expedia is adapting as AI reshapes travel marketing - As AI transforms how travelers search and book, Expedia’s CMO is reinventing the marketing funnel - from inspiration to conversion - in a smarter, faster digital landscape.
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Sharp decline in European visitors to the U.S. - Travelers from the UK, Germany, and France are canceling their trips to the U.S. at increased rates, resulting in a 25% drop in hotel bookings for European visitors this summer.
Apr 14, 2025 • Hospitality
Booking.com has major security gaps - UK’s consumer watchdog finds weak identity checks, fake listings, and flawed fraud prevention and calls for urgent security reforms.
Mar 11, 2025 • Hospitality
Booking.com expects ChatGPT to redesign its search pages - The days of the typical hotel search results page are numbered, thanks to large language models like ChatGPT.
Mar 30, 2023 • Hospitality
U.S. hotel growth forecast downgraded again - Weaker demand, economic uncertainty, and rising costs dampen 2025–26 forecasts.
Aug 12, 2025 • Hospitality
The dark side of Booking.com: How scammers exploit the world’s leading travel platform - Weak security, fake Listings, and slow refunds - why travelers are losing money and trust.
Mar 11, 2025 • Hospitality
Booking.com's shield doubles as an invitation - Its offer to protect independent hotels from AI agents is also a bid to keep them close as the moat thins.
Jun 10, 2026 • Hospitality
Expedia took its concerns to Google - The company told Google that the bait and switch tactics that some OTAs deploy in Google Hotels is “screwed up” and Google made some satisfactory changes.
May 17, 2023 • Hospitality
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