The impact of TripAdvisor reviews on hotel bookings - Research has shown that consumers rely on four common attributes when evaluating online reviews: usefulness, valence, volume, and timeliness.

Apr 30, 2024 • Hospitality

European tourism reaches new record highs in 2024 - Americans are flocking to the Mediterranean in droves - but a growing number of travelers are choosing lesser-visited, cooler escapes instead.

Jul 12, 2024 • Travel

Expedia.com grows faster than rivals, but notes 'softening' demand - Expedia has benefited from increased travel to the Middle East and Europe, but expects demand to decline due to rising costs and inflation.

Aug 12, 2024 • Hospitality

Marriott to boost security to settle data breach charges - The U.S. Federal Trade Commission said Marriott and Starwood Hotels must implement an information security program to settle data breach charges from 2014 to 2020.

Oct 10, 2024 • Hospitality

How small businesses shape Europe’s hospitality industry - Hospitality SMEs are set to play a key role in Europe’s continued travel industry growth and resilience.

Jan 17, 2025 • Hospitality

Virtuoso: Luxury travel sales 'stronger than ever' - “Coolcations” - getaways to cooler climates - are gaining popularity, with Europe and Asia leading the trend.

Apr 23, 2025 • Travel

The rise of daycation - How hotels and resorts are embracing day guests to create new revenue opportunities.

Apr 23, 2025 • Hospitality

You priced the room for thirty years; the guest is the new unit - From Orbitz steering Mac users in 2012 to a Senate hearing on "real-time desperation" this month, the price has been migrating from the room to the person - and agentic booking is what finally cuts the hotel out of pricing its own guest.

Aug 14, 2026 • Hospitality