Surge in hotel satisfaction and responsiveness - The latest Shiji Guest Experience Benchmark Report reveals key trends shaping the sector in early 2024.

May 16, 2024 • Hospitality

Europe’s travel hotspots are changing this summer - Cities with the biggest year-on-year tourism increases this summer include such off-the-beaten-track destinations as Brussels, Munich, Zurich and Warsaw.

May 30, 2024 • Travel

Sofitel makes a stylish TikTok debut - A playful video series redefines luxury hospitality storytelling for a new generation of travelers.

Mar 27, 2025 • Marketing

The rise of the hotel optimist - As the second half of 2023 gets underway, paraphrasing Optimus Prime might be a fitting marching order: Hoteliers, transform and roll out.

Jun 13, 2023 • Hospitality

Ryanair hits out at Booking.com - The airline said several online travel agents suddenly removed its flights off their platforms without warning.

Jan 4, 2024 • Travel

The impact of online reputation on hotel revenue - New data highlights the significant impact of online reputation on a hotel’s profitability, making effective management of online reviews and ratings crucial for revenue growth.

Feb 8, 2024 • Hospitality

The most important room in a restaurant today is the bathroom - It's not just the selfie station - it's where the biggest impressions make the biggest impact.

Aug 19, 2024 • Hospitality

Hyatt drives cloud migration for more than 1,000 hotels - The company plans to upgrade more than 1,000 hotels to Oracle's Opera Cloud property management system.

Sep 18, 2024 • Hospitality