Booking Holdings bets on AI to cut costs and drive efficiency - Travel giant targets $450 million in savings by 2027, reinvesting in automation as U.S. demand softens.

May 14, 2025 • Hospitality

Direct booking in 2026: Personalization, AI visibility and experience - Hotels combining tailored engagement, AI discoverability and distinctive value are best positioned to strengthen direct channels.

Feb 17, 2026 • Hospitality

STR: March U.S. hotel rates rise, but occupancy dips - For the fifth consecutive month, STR reported “continued improvement in business travel and groups” among its top 25 markets in March.

Apr 21, 2023 • Hospitality

Europe needs a travel dispersal strategy to manage overtourism - Reports highlight the impact of tourism growth in Europe, flagging chain hotels and a lack of independent options in historic hotspots.

Jun 26, 2023 • Travel

Young Americans lead 2023 travel trends with wellness at the forefront - Wellness and self-care are a priority for travel this year, according to a new survey by Allianz Partners.

Jul 13, 2023 • Travel

Hyatt now discloses resort fee up-front - Marriott, Hyatt, and MGM Resorts still face some outstanding grievances from some consumer advocates and government representatives.

Aug 30, 2023 • Hospitality

Mastering hotel distribution in a fragmented booking environment - Shifts in consumer behaviour coupled with technological advancements have disrupted the hotel distribution landscape.

Dec 5, 2023 • Hospitality

Airbnb on returning to big, bold campaigns owning the brand narrative - In the wake of data privacy initiatives muddying digital targeting capabilities, some companies pivot to become less reliant on targeting customers via third-party cookies.

Dec 12, 2023 • Marketing