Italy seeks to protect hotels from fake and paid reviews - Under a proposed law, online reviewers would be required to show identification and proof of their visit to the place being reviewed.

Jan 16, 2025 • Hospitality

Tripadvisor´s trends predictions for the years ahead - By analyzing emerging trends and cultural shifts through first-party data, the Tripadvisor Trendcast provides a valuable roadmap for industry leaders.

Jan 27, 2025 • Travel

Airbnb lets U.S. travelers book stays with zero upfront payment - New “Reserve Now, Pay Later” feature gives guests more flexibility—while keeping hosts protected by cancellation deadlines.

Aug 19, 2025 • Hospitality

Inside the shifting economics of hotel marketing - AI is cutting costs and driving bookings — even as ad prices soar and OTAs fight harder for guests.

Oct 2, 2025 • Hospitality

The hidden cost of dark patterns in hotel booking design - Why manipulative UX tricks can backfire on guest trust and long-term revenue.

Oct 16, 2025 • Hospitality

Expedia’s shift from booking platform to travel tech play - How AI and experiences are redefining the company’s strategic positioning.

Feb 4, 2026 • Hospitality

Hotel loyalty shifts toward AI-driven personalization - Individual guest perks begin to replace standard tiers, reshaping loyalty strategy and guest expectations.

Apr 14, 2026 • Hospitality

Kayak co-founder to launch new hotel review/booking app - Deets is aimed at fixing what Paul English calls the “broken” system that currently exists for online reviews.

Feb 20, 2023 • Hospitality