Hotel reward programs are losing their grip on guest loyalty - Hotels may need stronger value, pricing and experience strategies beyond traditional rewards.

Feb 11, 2026 • Hospitality

Booking.com bets on connected trip to counter AI disruption - Ambitious platform vision faces significant execution gaps and uncertain competitive prospects.

Feb 18, 2026 • Hospitality

Hotelbeds expands luxury portfolio to meet rising consumer demand - The company is seeing a notable rise in consumer demand for luxury travel with travelers seeking more premium experiences than ever before.

May 4, 2023 • Hospitality

US hoteliers optimistic about second half of 2023 - Even though a possible recession looms, industry performance indicates that U.S. hoteliers are right to feel optimistic about the future.

Jun 12, 2023 • Hospitality

Europe’s ‘crazy’ tourism summer has already started - According to American Express Global Business Travel, hotel prices in Europe will experience the largest increases during 2023.

Jun 12, 2023 • Travel

Delta lifts profit outlook on sustained travel demand - At an investor meeting, the carrier said the travel demand has been robust due to a shift in consumer spending away from goods and into services.

Jun 28, 2023 • Travel

How hoteliers are balancing procurement challenges - Hotel procurement continues to face challenges due to a confluence of factors that have reshaped the landscape of the hospitality industry.

Sep 6, 2023 • Hospitality

Airbnb on what went wrong with experiences - The company discussed some of the lessons it learned about why its experiences product didn't take off as planned.

Jun 3, 2024 • Hospitality