How U.S. lodging abandoned the middle class - Why the disappearance of true mid-market hotels threatens accessibility, domestic travel, and long-term demand.

Dec 8, 2025 • Hospitality

Airbnb actively builds hotel supply in key markets - The company’s pilot signals a shift from strategy to execution, as hotels become a core part of Airbnb’s distribution model.

Apr 20, 2026 • Hospitality

The corporate booking tool found your hotel. An AI decided which version to show. - Your corporate rate reaches the booking screen on your terms, at a commission you agreed. Most of what sits beside it got there at a net rate somebody else prices..

Sep 2, 2026 • Hospitality

Your hotel website stopped being how she finds you. It became how she checks you. - She arrives from an AI answer carrying an OTA's total for her whole stay, taxes and fees included. Your site asks for her dates before it will tell her anything. She books where the checking ends..

Sep 11, 2026 • Hospitality

UK: OTAs under fire for charging more than airlines - Online travel agents have been accused of charging higher rates for flights than fares offered direct by airlines.

Mar 2, 2023 • Travel

Act like a retailer, not a hotelier - A new consumer travel study reveals multiple gaps, namely the lack of simplified and intuitive experiences, easy support and transparency.

Apr 19, 2023 • Hospitality

OTAs poised to benefit the most from Chinas travel rebound - Hotel brands can capture their share of the market by offering unique experiences and catering to the preferences of younger travelers.

May 9, 2023 • Travel

The brutally honest eco-travel video - It's fine that hotels give you the option of using your towel more than once, but how many towels would it take to offset your flight?.

Aug 23, 2023 • Travel