AI booking push continues despite OpenAI’s strategic shift - Diverging platform strategies signal a fragmented future for AI-driven travel transactions rather than a single dominant model.

Mar 24, 2026 • Hospitality

The reinvention of the hotel minibar - Guests increasingly value discovery and curation over simple access to snacks and drinks, especially in higher-end segments.

Apr 6, 2026 • Hospitality

Amex GBT shifts focus to hotels and meetings - The TMC is finding that hotel bookings are recovering faster than flights when it comes to business trip bookings.

Mar 10, 2023 • Travel

Business travel leaders hail ‘significant rebound’ - UK corporate travel leaders have hailed a strong recovery in the sector with a majority reporting business ahead of 2019 levels.

Sep 15, 2023 • Travel

Whatever happened to the off-season? - The heat, mobs and high prices of recent summers are making off-season travel more popular - perhaps too popular, some say, as they watch prices rise and crowds grow.

Sep 20, 2023 • Travel

Measuring the performance of your hotel's direct channel - Understanding whether your direct channel is performing poor, average or stellar is not as easy as you may think.

Oct 19, 2023 • Hospitality

Can a crackdown end fake reviews? - A wave of regulation and industry action has placed the flourishing fake review business on notice. But experts say the problem may be insurmountable.

Nov 14, 2023 • Hospitality

The rise of remote-work weddings - A growing number of wedding guests are bringing a new kind of plus-one to the festivities: their remote jobs.

Nov 28, 2023 • Hospitality