Hotel bathroom design choices spark guest dissatisfaction - Cost-saving room layouts increasingly clash with guest expectations of privacy.

Jan 29, 2026 • Hospitality

Booking.com scam targets hotel guest messages - Compromised hotel accounts are being used to send fraudulent payment requests through trusted booking communications.

Mar 5, 2026 • Hospitality

InterContinental Hotels predicts full travel recovery by 2024 - As air capacity comes back to China for international travel, there’ll be significant outbound travel.

Feb 22, 2023 • Hospitality

Are digital gratuities the way to go for hospitality industry? - Industry executives say ‘no’ to mandatory tipping, but wonder who carries cash anymore.

Apr 26, 2023 • Hospitality

AI and your future hotel stay - Hotel leaders at NYU's Hospitality conference didn’t appear ready to turn the check-in desk into something out of "Westworld".

Jun 20, 2023 • Hospitality

GlobalData: Travel and tourism industry deal activity plummets - The travel and tourism industry has witnessed a massive 41% year-on-year decline in deal activity.

Jun 20, 2023 • Hospitality

Global business travel costs expected to remain high through 2024 - However, prices seem to be levelling off with much milder increases projected over the next 12 to 18 months, according to a new CWT/GBTA forecast.

Aug 11, 2023 • Travel

Engaging pet owners on your hotel website - Surprising statistics reveal that more than half of travelers worldwide now take their pets with them when they holiday.

Aug 21, 2023 • Hospitality