Expedia launches Comet, an AI-powered travel browser - A new partnership with Perplexity blends conversational search, trip planning, and loyalty rewards into a single interface.
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Expedia pulls hotel content from Hopper - The company is pulling its hotel and vacation rental supply from Hopper, charging the rival OTA with taking advantage of consumers.
Jul 13, 2023 • Hospitality
ChatGPT is changing how hotels talk to guests - The next wave of guest engagement isn’t about selling — it’s about showing up in the conversation.
Oct 31, 2025 • Hospitality
The hotel still owns its price. It just stopped setting it. - Revenue management slid from judgment to a rented model that runs on its own — and the people accountable can no longer say why the rate moved.
Jun 17, 2026 • Hospitality
Claude was the threat. Booking made it the product. - Priceline built the new Penny on Claude, putting the agent at the front of its own booking funnel.
Jun 17, 2026 • Hospitality
Marriott builds an AI search where it controls the answer - Ask Bonvoy runs only on Marriott's own verified property data — a closed front door from a chain the open AI models already favor.
Jun 17, 2026 • Hospitality
How Google’s AI is rewriting the rules of hotel discovery - AI-driven travel predictions are replacing traditional search—hotels that fail to adapt risk losing visibility and bookings.
Jul 2, 2025 • Hospitality
Amex GBT and CWT merger clears key hurdle - Regulators drop opposition, paving the way for a dominant business travel giant but raising competition concerns.
Jul 31, 2025 • Hospitality
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