Marriott has started checking who books its corporate rates online - Marriott's corporate codes were easy to guess and listed on websites, with the front desk as the only check, so a traveler booking a company rate online now has to confirm a work email first.

Oct 16, 2026 • Hospitality

Hospitality is broadening its definition - Why hotels, rentals, services and experiences are converging into a single guest journey.

Dec 16, 2025 • Hospitality

Entitled American tourists expect perfect, optimized vacations - Entitlement and endless optimization have turned travel into an unfun bloodsport.

Jul 26, 2023 • Travel

Hospitality industry won't win 'junk fee' fight - The junk fee issue has gone mainstream and the hospitality industry has no choice in how to respond.

Aug 2, 2023 • Hospitality

U.S. corporate, government hotel demand drops - Kalibri Labs data reveals early 2025 downturn, driven by economic uncertainty and federal travel restrictions.

Apr 23, 2025 • Hospitality

OTAs face headwinds from a slowdown in travel - Booking.com and Expedia are experience slowing travel growth as cash-strapped consumers become more cost-conscious and seek "value play" vacations.

Sep 13, 2024 • Hospitality

Memorial Day 2025 travel to break records, says AAA - More than 45 million Americans expected to travel over the holiday weekend, with road trips, domestic flights, and Alaska cruises topping the list.

May 13, 2025 • Travel

Google introduces hotel-level price tracking for travelers - The move deepens Google’s role in influencing booking decisions and capturing intent at the property level.

Apr 20, 2026 • Hospitality