The “chainification” of Europe's hotel industry - A new Booking.com report highlights a “boom” in hotel growth and erosion of independent properties in Europe.

Jun 26, 2023 • Hospitality

Gen Z abandons cash, reshaping how guests pay - Mobile-first payments change expectations for checkout, trust, and spending in hospitality.

Jan 6, 2026 • Hospitality

ChatGPT is changing how hotels talk to guests - The next wave of guest engagement isn’t about selling — it’s about showing up in the conversation.

Oct 31, 2025 • Hospitality

Large majority of online bookers use OTAs for research - New research from Expedia sheds light on traveler preferences and behaviors throughout the online shopping journey.

Jul 27, 2023 • Hospitality

Expedia announces latest round of layoffs - The company announced a major restructuring plan that would result in layoffs for about 3% of its employees worldwide.

May 6, 2025 • Hospitality

Expedia welcomes new private label partners - The OTA is broadening its global reach through a series of new and expanded partnerships for its private label solutions.

Mar 14, 2024 • Hospitality

U.S. expands digital vetting for foreign travelers - Mandatory social media disclosure raises privacy concerns and potential impacts on international tourism.

Dec 10, 2025 • Travel

How Booking.com dominates travel marketing with SEO - The company’s success demonstrates that SEO is not a one-time effort but a long-term, holistic strategy.

Mar 3, 2025 • Marketing