Amex GBT and SAP Concur launch unified travel and expense platform - The new alliance aims to simplify business travel with AI-powered integration — but legacy complexity may be hard to escape.
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Dubai launches citywide contactless hotel check-in - Biometric identification moves hospitality toward a fully digital guest journey.
Dec 18, 2025 • Hospitality
An AI is going to call your front desk. What it hears there becomes distribution. - At Sabre's hackathon this month, all three winning agents did the same thing: they called the front desk for what no website lists. The bet — agentic travel reaches your property through the one channel you never scripted..
Jul 22, 2026 • Hospitality
Booking a business trip is becoming a message, and your hotel still has to be on the list - FCM, the corporate travel arm of Flight Centre, has put conversational booking inside Teams and Slack. Two older gates still decide whether your hotel shows up in it..
Aug 21, 2026 • Hospitality
The planner signs your room block. The attendees now book on Kayak. - Kayak for Business says 45,000 event attendees have booked through its Events tool. The screen they book on now pulls from the GDS, through Amadeus..
Sep 23, 2026 • Hospitality
The case for a sales and marketing evolution in hospitality - Hotels are moving beyond "heads-in-beds" marketing to creatively place brands in culture.
Mar 6, 2023 • Marketing
Restaurants embrace premium reservations - Premium reservations are likely to become an increasingly common offering in the restaurant industry.
May 8, 2023 • Hospitality
Google looks to social media for some travel searches - The company added a new perspectives filter that lets searchers filter their search results to show videos, blogs and forums.
May 15, 2023 • Marketing
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