Airlines cut seats to the U.S. - Several airlines have reduced the number of seats on U.S.-bound flights in April, while industry data shows that bookings have declined significantly.

Mar 31, 2025 • Travel

Google’s DMA search fix may boost Booking.com—not hotels - While aiming to comply with EU gatekeeper rules, Google’s new layout risks entrenching aggregator dominance and sidelining direct hotel bookings.

Jul 8, 2025 • Hospitality

Booking.com expects significant savings from its "transformation" - The company expects to achieve annual savings of up to $450 million as a result of the organizational changes announced in early November.

Dec 12, 2024 • Hospitality

The new customer loyalty - Traveler expectations are evolving, and travel companies are looking for ways to build meaningful customer relationships in an industry that remains largely transactional.

Jan 14, 2025 • Hospitality

Airbnb trials 'Reserve Now, Pay Later' - New feature lets eligible guests in the U.S. and Canada book without upfront payment, aiming to ease affordability concerns.

Jul 3, 2025 • Hospitality

Subscriptions becoming the new thing in hotel loyalty programs - Ennismore, the company behind some of the most beloved and unique hotel brands, wants to charge you $200 to join its loyalty program.

Aug 2, 2023 • Hospitality

How Hilton came around to embracing AI - Expect AI to amplify the usefulness of the digital concierge in travel, but it's going to take time.

Sep 28, 2023 • Hospitality

EHL Hospitality Outlook 2026: Five trends reshaping the future of hospitality - What’s coming next — from AI agents to regenerative practices — and why hoteliers need to prepare.

Dec 1, 2025 • Hospitality